COOKIE POLICY
This Cookie Policy explains how PDF GEAR TECH PTE. LTD. ("Company," "we," "us," and "our") uses cookies and similar technologies to recognize you when you visit our website, create or access an eSignGear account, upload, prepare, send, receive, review, sign, or manage documents, interact with our pricing, checkout, billing, subscription, or support flows, or otherwise use our services (collectively, the "Services").
In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
In this Cookie Policy, "cookies and similar technologies" include cookies, local storage, session storage, pixels, web beacons, tags, SDKs, checkout scripts, and similar browser or device storage technologies.
Cookies set by the website owner (in this case, PDF GEAR TECH PTE. LTD.) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.
Why do we use cookies?
We use first- and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies help us understand how our website and Services are used, measure marketing performance, improve user experience, and, where applicable, show or measure relevant advertising. Third parties serve cookies through our Website for advertising, analytics, and other purposes. This is described in more detail below.
We may use local storage and session storage, in addition to cookies, to store information in your browser. We use these technologies to remember service preferences, support account access and signing workflows, preserve temporary events as you move between pages, and maintain certain service functionality.
How can I control cookies?
You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.
The Cookie Consent Manager may be available in the notification banner or through cookie settings made available on our Website. If you choose to reject cookies, you may still use our Website though your access to some functionality and areas of our Website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies.
The specific types of first- and third-party cookies served through our Website and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):
Strictly necessary cookies and similar technologies:
These technologies are necessary for our Services to work, including account login, security, fraud prevention, checkout, remembering your cookie choices, remembering signing-flow consent, and maintaining basic service functionality.
| Name: | hasAgreedToTerms |
|---|---|
| Purpose: | Remembers whether a signer has agreed to the Terms and electronic signing flow for a document. |
| Provider: | www.esigngear.com |
| Type: | first-party cookie |
| Expires in: | Configured by eSignGear |
| Name: | isFirstTimeSigning |
|---|---|
| Purpose: | Remembers whether a user has seen first-time signing guidance. |
| Provider: | www.esigngear.com |
| Type: | first-party cookie |
| Expires in: | Configured by eSignGear |
| Name: | Cookie consent preferences / Termly consent storage |
|---|---|
| Purpose: | Stores cookie consent choices. |
| Provider: | eSignGear / Termly |
| Type: | cookie or local storage |
| Expires in: | According to consent tool settings |
Payment and fraud prevention technologies:
When you purchase a subscription or access checkout, Stripe may use cookies and similar technologies to process payments, prevent fraud, secure checkout, remember payment-session information, and comply with legal obligations.
| Name: | Stripe checkout cookies and similar technologies |
|---|---|
| Purpose: | Payment processing, fraud prevention, checkout security, and compliance. |
| Provider: | stripe.com / js.stripe.com |
| Service: | Stripe |
| Type: | third-party cookies or similar technologies |
| Expires in: | Determined by Stripe |
Performance and functionality cookies:
These cookies are used to enhance the performance and functionality of our Website but are non-essential to their use. However, without these cookies, certain functionality (like videos) may become unavailable.
| Name: | MR |
|---|---|
| Purpose: | This cookie is used by Microsoft to reset or refresh the MUID cookie. |
| Provider: | .c.clarity.ms |
| Service: | Microsoft View Service Privacy Policy |
| Type: | server_cookie |
| Expires in: | 7 days |
| Name: | MR |
|---|---|
| Purpose: | This cookie is used by Microsoft to reset or refresh the MUID cookie. |
| Provider: | .c.bing.com |
| Service: | Microsoft View Service Privacy Policy |
| Type: | server_cookie |
| Expires in: | 7 days |
Analytics and customization cookies:
These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customize our Website for you.
| Name: | c.gif |
|---|---|
| Provider: | c.clarity.ms |
| Service: | Microsoft Clarity View Service Privacy Policy |
| Type: | pixel_tracker |
| Expires in: | Session |
| Name: | _cltk |
|---|---|
| Purpose: | Used by Microsoft Clarity to store and track user interaction. |
| Provider: | www.esigngear.com |
| Service: | Microsoft Clarity View Service Privacy Policy |
| Type: | html_session_storage |
| Expires in: | Session |
| Name: | _clck |
|---|---|
| Purpose: | Persists the Clarity User ID and preferences, unique to that site is attributed to the same user ID. |
| Provider: | .esigngear.com |
| Service: | Microsoft Clarity View Service Privacy Policy |
| Type: | http_cookie |
| Expires in: | 11 months 30 days |
| Name: | CLID |
|---|---|
| Purpose: | Identifies the first-time Clarity saw this user on any site using Clarity. |
| Provider: | www.clarity.ms |
| Service: | Microsoft Clarity View Service Privacy Policy |
| Type: | server_cookie |
| Expires in: | 11 months 30 days |
| Name: | _clsk |
|---|---|
| Purpose: | Connects multiple page views by a user into a single Clarity session recording. |
| Provider: | .esigngear.com |
| Service: | Microsoft Clarity View Service Privacy Policy |
| Type: | http_cookie |
| Expires in: | 1 day |
| Name: | MUID |
|---|---|
| Purpose: | Sets a unique user id for tracking how the user uses the site. Persistent cookie that is saved for 3 years. |
| Provider: | .clarity.ms |
| Service: | Bing Analytics View Service Privacy Policy |
| Type: | http_cookie |
| Expires in: | 1 year 24 days |
| Name: | _ga |
|---|---|
| Purpose: | Records a particular ID used to come up with data about website usage by the user. |
| Provider: | .esigngear.com |
| Service: | Google Analytics View Service Privacy Policy |
| Type: | http_cookie |
| Expires in: | 1 year 1 month 4 days |
| Name: | SM |
|---|---|
| Purpose: | Session cookie used to collect anonymous information on how visitors use a site to help improve their experience and for better target ads. |
| Provider: | .c.clarity.ms |
| Service: | Microsoft Clarity View Service Privacy Policy |
| Type: | server_cookie |
| Expires in: | Session |
| Name: | MUID |
|---|---|
| Purpose: | Sets a unique user id for tracking how the user uses the site. Persistent cookie that is saved for 3 years. |
| Provider: | .bing.com |
| Service: | Bing Analytics View Service Privacy Policy |
| Type: | http_cookie |
| Expires in: | 1 year 24 days |
| Name: | _ga_# |
|---|---|
| Purpose: | Used to distinguish individual users by means of designation of a randomly generated number as client identifier, which allows calculation of visits and sessions. |
| Provider: | .esigngear.com |
| Service: | Google Analytics View Service Privacy Policy |
| Type: | http_cookie |
| Expires in: | 1 year 1 month 4 days |
Advertising cookies:
These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.
We do not use the contents of documents uploaded to eSignGear, signatures, signer information, recipient information, form fields, or audit trails for advertising or marketing targeting.
| Name: | ANONCHK |
|---|---|
| Purpose: | Used by Bing as a unique user identifier for users seeing bing ads. |
| Provider: | .c.clarity.ms |
| Service: | Bing View Service Privacy Policy |
| Type: | server_cookie |
| Expires in: | 10 minutes |
| Name: | SRM_B |
|---|---|
| Purpose: | Atlast Adserver used in conjunction with Bing services. Expires after 180 days. |
| Provider: | .c.bing.com |
| Service: | Microsoft Bing View Service Privacy Policy |
| Type: | server_cookie |
| Expires in: | 1 year 24 days |
How can I control cookies on my browser?
As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information. The following is information about how to manage cookies on the most popular browsers:
In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit:
- Digital Advertising Alliance
- Digital Advertising Alliance of Canada
- European Interactive Digital Advertising Alliance
What about other tracking technologies, like web beacons?
Cookies are not the only way to recognize or understand activity on a website. We may use pixels, tags, web beacons, or similar technologies on our Website and Services to understand traffic patterns, measure analytics and marketing performance, improve site and service performance, and help cookies or related technologies function properly. These technologies may rely on cookies to function properly, and declining cookies may impair their functioning.
Do you serve targeted advertising?
Third parties may serve cookies on your computer or mobile device to serve advertising through our Website. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. They can accomplish this by using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details, or other details that directly identify you unless you choose to provide these.
How often will you update this Cookie Policy?
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
The date at the top of this Cookie Policy indicates when it was last updated.
Where can I get further information?
If you have any questions about our use of cookies or other technologies, please email us at [email protected] .